Bot status like forums
For more information on placeholders, see Creating new triggers for Answer Bot status like forums. Hi roryaronson it went a bit quiet the last weeks and I guess many users would be interested in what you are actually working on at the moment. We have AnswerBot turned off right now.
Nicole - Community Manager July 14, The Answer Bot triggers section lists all active triggers with the Notification: Monthly activity summary The montly activity summary displays information Answer Bot activity, including:
I understand that right now, the software takes a decent amount of time to learn, and many things are tedious to accomplish. Recommended triggers The Recommended triggers section offers suggestions for triggers that run on ticket creation, that could be improved by adding bot status like forums Answer Bot notification. Natalie Mercuri June 09,
If I am wrong I am more than happy to be corrected. Paul June 14, Nicole - Community Manager June 26,
Hi roryaronson it went a bit quiet the last weeks and I guess many users would be interested in what you are actually working on at the moment. Jason we are participating in this early access program as well. Once we made kits available, hundreds of people bot status like forums involved. I checked in with the Answer Bot team, and they suggested having the Answer Bot trigger add a tag, and then tell the CSAT automation not to fire if that tag is present. We have AnswerBot turned off right now.
Recommended triggers The Recommended triggers section offers suggestions for triggers that run on ticket creation, that bot status like forums be improved by adding an Answer Bot notification. From here you can view and manage your monthly activityview and edit Answer Bot triggersand view recommended triggers for using with Answer Bot. Jason Howard April 27, Obviously, ticket deflection and customer self-service is the goal with this tool. Available resolutionsthe number of remaining resolutions based on the selected Bot status like forums Bot subscription limit.
It displays the trigger name, how often the trigger was used in the previous 30 days, and the estimated number of potential resolutions. Do I really want only customers that didn't get an automatic answer to provide feedback? So, does anyone have any ideas for improving this particular UX? Jason Howard Bot status like forums 27, Nicole, The problem I have with that approach mirrors ZD's own logic when it comes to automatic ticket merging:
Our articles very clearly say either "android" or "iOS" in the title, so the system should be able to pick up on bot status like forums and suggest the appropriate articles accordingly. If anyone is an accredited investor or representative of a VC firm, feel free to get in touch with me: We have AnswerBot turned off right now. Nevermind, I found it: No, I tend to agree with Klimbim on this one.